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FAQs

FAQs

ANSWERS TO YOUR QUESTIONS

If you have questions about our yoga mats or how to make a purchase, you’ve come to the right place. If you can’t find the answers you’re after, please contact us.

WHAT ARE YOU MATS MADE FROM?

Our Mustika yoga mats are made from 100% recyclable, renewable, and biodegradable cork with a 100% natural tree rubber base. Cork is naturally resistant to dust, mites and moisture making it ideal for those who suffer from allergies. The mats are printed with water-based non-toxic inks, then coated with a water-based surface treatment to improve grip. We’ve designed our cork mats to have the least possible impact on the environment, while delivering maximum functional performance for a wide range of yoga styles.

Our Marala yoga mats and Yogi-Kids mats are made using a fine microfibre suede topper on a recyclable, renewable, and biodegradable 100% natural tree rubber base. Natural rubber provides optimum support for your body and exceptional grip on hard floors giving you a sturdy, supportive base for your practice. Microfibre feels great against your skin, and it gets grippier when damp. This makes microfibre mats perfect for a wide range of yoga styles including hot yoga and strenuous workouts. And, because microfibre absorbs moisture, it’s like having a mat and yoga towel all-in-one! So you don’t have to worry about covering your mat with annoying, bunchy towels when your practice hots up. Our microfibre mats are printed using water-based, non-toxic inks that won’t crack, fade or smudge-off on your skin or clothing.

WILL MY MAT GRIP?

Yes, it will.

Our cork mats have an innovative surface coating that adds a subtle but effective anti-slip texture to the cork surface, making it easier for your feet and hands to get traction – wet or dry.

Microfibre suede mats may feel a little slippy when they’re new because the microfibre has been flattened during printing. Grip will increase as the microfibre pile is brushed up with use, increasing the surface area and grip. You can dampen your hands or spritz your mat with a little water before practice for extra traction – don’t forget, the more you sweat, the more you grip!

WHAT MAT SIZES DO YOU HAVE?

Our mat sizes are generous so you have room to move, but still light and easy to tote to class. Our standard mat sizes are;

Mustika cork mats: 183cm x 66cm x 4mm thick (2.5kg)
72in x 26in x 1.6in thick (5.5 lbs)
Marala microfibre mats: 183cm x 66cm x 4mm thick (2.5kg)
72in x 26in x 1.6in thick (5.5 lbs)
Yogi-Kid mats oval shape : 120cm x 66cm x 5mm thick (1.4kg)
47in x 26in x 2in (3 lbs)

WHAT STYLES OF YOGA ARE YOUR MATS SUITABLE FOR?

Our Mustika cork mats will suit anyone who likes a sturdier mat, across all styles of yoga. The grippy, high performance surface is very well suited to Vinyasa, Ashtanga and dynamic flow, Bikram hot yoga, outdoor practice and retreats.

Our Marala microfibre mats will suit those who prefer a softer feeling surface, or prefer not to use a towel over their mats during sweater practice. The microfibre surface is particularly suitable for Bikram hot yoga, restorative Yin yoga, slow flow, align focus, prenatal yoga and any style where you spend extended time down on the mat.

CAN I USE YOUR MATS FOR OTHER EXERCISE?

Yes you can. Both our cork mat and microfibre mat are great for Pilates, stretching and Barre. Microfibre mats are a great choice for sweatier workouts, floor exercises, and meditation.

HOW DO I CARE FOR MY CORK MAT?

Always roll your mat with the cork side out to prevent surface wrinkles when stored for long periods. If wrinkles do occur, just lay your mat out flat for a day or so.

For normal practice, we recommend you clean your cork yoga mat once a week.

  • DO NOT put your cork mat in the washing machine
  • Wipe with a damp cloth after use
  • Don’t use cleaning products containing ammonia, bleach or harsh chemicals
  • For extra cleaning use water with a splash of vinegar, lemon or mild detergent
  • For extra freshness, add a drop of essential oil to the water for a wonderfully scented and detoxifying spray
  • Air dry your mat, flat, in the shade

If used daily, or for hot yoga, clean your cork mat after each use. This helps keeps your mat looking and feeling fresh, and prevents build up of body oils on the surface which can decrease grip over time.

HOW DO I CARE FOR MY MICROFIBRE MAT AND KIDS MAT?

Microfibre yoga mats are easy to care for.

For normal practice, we recommend you clean your microfibre mat once a week. The print will not bleed, smear or run when washed.

  • Wipe with a damp cloth after use to remove dust and grit
  • For extra freshness, add a drop of essential oil to your water spritz for a wonderfully scented and detoxifying spray
  • For extra cleaning, use water mixed with a splash of white vinegar or mild detergent. Rinse detergent out well, hang to air-dry in the shade
  • For a heavy duty clean, hose it down or machine wash on a cold water, gentle setting then hang to air-dry in the shade
  • For extra freshness, add a drop of essential oil to the water for a wonderfully scented and detoxifying spray
  • Don’t use cleaning products containing ammonia, bleach or harsh chemicals
  • DO NOT put your mat in the tumble dryer

We recommend that you store your cork, microfiber and kids yoga mats flat, in a cool, dry place away from direct sunlight.

Roll cork mats with the cork side out to avoid creases. Microfibre and kids mats can be rolled fabric side in or out.

WHERE ARE YOUR PRODUCTS MADE?

Our mats are designed and printed locally, by our team in Brisbane, Australia. We work with Fair Trade certified manufactures around the world, and in Australia to source the best quality and most sustainable materials for our mats, props accessories and clothing.

WILL THE TEXTURED SURFACE OF YOUR CORK MAT RUIN MY ACTIVEWEAR?

No. The texture is subtle and does not contain any components that can snag, catch or pull clothing.

WHAT IF THE MAT DESIGN I WANT SELLS OUT?

All of our mats are printed to order, so they’ll never sell out. However, some designs are seasonal or offered for a limited time, so if you see a design you love, grab it.

We’re always designing new prints and collections featuring different artists and collaborators. If there’s something you’d love to see on a yoga mat, please let us know!

CAN I HAVE A CUSTOM PRINT OR BRANDED MAT?

Yes, our Mindful Mats® can be printed with a custom mantra or personalised with a message or name. You can also change the colours of the artwork and designs so your mat is 100% you!

We also offer a design and print service for studios, retreats and events all over the world. Contact us to discuss your requirements.

CAN I SEND MY ORDER AS A GIFT?

Yes, we love giving! Just leave a small message and shipping address for the receiver and we’ll send your order with a handwritten note.

WHERE DO YOU DELIVER?

We deliver worldwide.

We offer free shipping Australia wide on orders over $75, and flat rate shipping to New Zealand and the US. Shipping costs for your order will be calculated at Check Out according to your region.

HOW MUCH IS SHIPPING?

We offer free shipping Australia wide on orders over $75, and flat rate shipping to New Zealand and the US. Shipping costs for your order will be calculated at Check Out according to your region.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Our yoga mats are all hand printed to order. We aim to have your mat ready to ship within a week of your order, however custom designs and personalised mats may take longer to complete.

  • Standard shipping Australia wide is approximately 3-7 working days to metro areas, regional delivery times will vary
  • Express shipping Australia wide is approximately 1-2 working days to metro areas, regional delivery times will vary
  • International Shipping is approximately 4-12 working days to metro areas, regional delivery times will vary

Read more about delivery times and options here.

HOW CAN I TRACK MY ORDER?

If you have chosen a shipping option with tracking, we will email a tracking number once your order has shipped.

WHAT DO YOU SHIP YOUR PRODUCTS IN?

We don’t believe in creating more landfill. Our products are shipped in recycled cardboard boxes with minimal packaging. We encourage you to also recycle these materials to help care for our planet.

DO YOU OFFER TRADE DISCOUNTS?

Yes, we do. If you own a yoga, Pilates or Barre studio and want to supply branded mats to your clients, please get in touch to find out about studio discounts.

We also offer bulk order discounts to childcare centres, schools and retail outlets. Contact us to discuss your requirements.

CAN I AMEND MY ORDER?

We queue orders for production straight away, so you get your product soon as possible. If you need to amend your order, contact us immediately so we can try to catch it before it’s printed and despatched. Otherwise, you can send it back for an exchange once your mat arrives.

CAN I EXCHANGE OR RETURN A PRODUCT?

We want you to have the best experience possible when buying from us. Every print and product is carefully inspected to ensure the highest standards before shipping.

If you’re not completely satisfied with your purchase, you can return it for a full refund or exchange within 14 days of receipt. Personalised items cannot be refunded unless they are defective. See our full returns policy here

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept major credit and debit cards, PayPal and Afterpay.

 

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